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Frequently Asked Questions

Find out more about Your Fernwood

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How do I join Your Fernwood?

It's easy to register for Your Fernwood. The Your Fernwood program is free for all new members as part of Your Fernwood membership. Click here to get started.

Is there a cost to join Your Fernwood?

No, all new Fernwood members receive it as part of their membership!

Do I need to be a member of a Fernwood gym to join Your Fernwood?

Yes, the Your Fernwood online program is for Fernwood members only. If you are not a member, but are interested in joining, find your nearest club here.

What do I do if I forget my password?

When signing in you will see a button in the lower right corner that says ‘Forgot Password?’ Click through to enter your email address, check your email and follow the prompts.

The auto-response with your new password may filter as spam so please ensure you check your junk mail!

If you know your password but you’d like to change it, navigate to the settings area (when logged in) and choose ‘Profile’. Click on ‘Change’ next to Password and follow the prompts to reset your password.

What can I expect from the Your Fernwood program?
  • Everything you need to know about being a Fernwood member
  • Weekly meal plans
  • Shopping lists, so you can get your groceries organised for the week ahead
  • Motivational videos
  • Access to more than 300 recipes in our recipe database
  • Access to more than 300 exercises with accompanying instructional images and videos so you can learn how to perform your workouts safely and effectively
  • Exclusive health and wellbeing articles to inspire you to live a healthy and fulfilling life
  • Access to our exclusive 24/7 online community so you can connect with other program participants
  • Progress tracking so you can view your journey; your weight, mood, thoughts and progress photos
When does the Your Fernwood program start and finish?

You can start your Your Fernwood whenever you want to, we’re ready for you now! To keep things simple we ask that you start on a Monday and you can pick any Monday you like within 30 days of your start date. The program runs for 28 days (4 weeks), but you will continue to get the benefits of being a Fernwood member long after that!

Will the nutrition and exercise plans suit me?

Absolutely! Your Fernwood is for any fitness level and is designed to help anyone break through bad habits and kick-start their Fernwood journey.

We will be asking you to exercise five days per week, with two rest days, and some days will be easier than others. This is a guide we set for best results. Allocate around 35-60 minutes for each of the five days for exercise.

The meal plans are based around the fundamentals of the Mediterranean diet, which is largely made up of fresh fruits and vegetables, wholegrains, legumes, nuts, extra virgin olive oil, fish, eggs and also some lean meats and dairy. There are standard and vegetarian meal plans available.

Your daily meal plan will consist of three main meals and two snacks per day, adding up to 1200 calories or 5000 kilojoules. In no time at all you’ll be feeling fantastic and you’ll learn this is a really healthy and sustainable way to live.

Please note that currently our meal plans do not cater for any other dietary requirements.

How can I access Your Fernwood?

You can access Your Fernwood anywhere there is internet access on any device – so you can log in to your program when you’re on the go! To log in, click here.

The Your Fernwood website is a fully responsive site that delivers all content to participants on any device. From desktop, to tablet, to smart phone of any size or any make, you’ll be able to easily navigate and experience Your Fernwood wherever you are. Simply save our URL to your home screen and you’re good to go!

Which internet browser will the program work on?

The website is optimised for the following browsers: Internet Explorer 11 or later, Firefox 64.0 or later, Safari 12 or later, and Chrome 73.0 or later. If your browser is an older or different version, you are best to upgrade before starting your program to ensure your experience is a good one.

If you have any further questions about the program, please visit the Fernwood Helpdesk.


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